1. Acceptance of Terms
By accessing and using Aplauso ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Aplauso is a digital tipping platform that connects service professionals with customers, enabling seamless tip collection and distribution. Our platform facilitates:
- Digital tip collection and processing
- Instant payout distribution
- Customer feedback and rating systems
- Analytics and reporting for service professionals
- Integration with existing point-of-sale systems
3. User Accounts
3.1 Account Creation
To use our Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Types
- Service Professionals: Individuals providing services who can receive tips
- Business Owners: Establishments that can manage multiple service professionals
- Customers: Individuals who can leave tips and feedback
4. Payment Processing
4.1 Tip Collection
All tips collected through our platform are processed securely. We use industry-standard encryption and comply with PCI DSS requirements for payment processing.
4.2 Payout Terms
- Payouts are processed within 24-48 hours of tip receipt
- Minimum payout threshold may apply based on your account type
- Processing fees may be deducted from payouts
- Failed payouts will be retried up to 3 times before being returned to the customer
5. User Conduct
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Service for any illegal or unauthorized purpose
- Harass, abuse, or harm other users
- Transmit any viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Submit false or misleading information
- Violate any applicable laws or regulations
6. Content and Feedback
6.1 User Content
By posting content on our platform, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute such content in connection with the Service.
6.2 Feedback and Ratings
Customers may leave feedback and ratings for service professionals. We reserve the right to moderate and remove inappropriate content. Service professionals may respond to feedback in a professional manner.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.
9. Disclaimers
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, or materials included therein.
We do not warrant that the Service will be uninterrupted or error-free, and we will not be liable for any interruptions or errors.
10. Limitation of Liability
In no event shall Aplauso, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
11. Indemnification
You agree to defend, indemnify, and hold harmless Aplauso and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
12. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which Aplauso operates, without regard to conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@aplauso.com
Address: [Company Address]
Phone: [Support Phone Number]
These Terms of Service were last updated on October 5, 2025. By using Aplauso, you acknowledge that you have read, understood, and agree to be bound by these terms.