Great service deserves applause.
- Tips and thank-yous for the work you’re proud of.
- Every guest’s voice, heard before it becomes a review.
For service professionals
For service businesses
Every shift is full of moments worth celebrating. Most of them go unheard. With Aplauso, a guest without cash can still tip the person who made their day, and your business hears how every guest felt while there’s still time to act.
Recognition that connects.
Sarah M.
Poolside Attendant
How's my service?
Tap a star to rate your experience
Choose a rating to begin
Select 1 or 2 stars to preview private recovery, or 3 to 5 to explore optional recognition.
How applause travels
From a great moment to a round of applause.
Three steps, one code, and nothing for guests to install.
01Share your code where you work
Put your code on a sign, a card, a vehicle, or a message at the natural end of service.
02The guest scans and rates
They rate the moment on their own phone. No app, no account.
03You get recognized
Ratings, kind words, and any tip reach your Aplauso account.
What's in it for you
One flow. Something real for everyone in it.
Whether you work for yourself, work on a team, run a shift, or run the business, Aplauso gives you something you can use the same day.
Independent professionalsGet tipped, even by guests without cash.
- Your own code, profile, and link
- Ratings, kind words, and tips in one place
- Works on the street, the road, or the job site
Team membersSee the difference you make.
- Guests can thank you by name
- Your exact tip amounts stay personal
- A record of great service to be proud of
ManagersKnow what guests felt, today.
- Feedback by person, team, and location
- Guest feedback supports configured follow-up
- Celebrate great work by name, with evidence
Owners and operatorsBuild a service culture people stay for.
- No subscription, setup fee, or seat price
- Compare locations with the evidence attached
- Shared-team Tip Sharing with clear rules
For professionals
Your code. Tonight’s tips.
Recognition comes first, and tipping is optional. Review the applicable payment charges and recipient credit in your transaction record.
- Your personal Reward Code and link
- Ratings, feedback, and tips in one place
- Guests never need an app
- Works on the web and in the app
No subscription, setup fee, or seat price. Review applicable payment charges and recipient credit in your transaction record.
Why operators choose Aplauso
More than a tip jar. A clearer view of service.
Every shift, guests form opinions about your team. Hear them before they become reviews, and make sure your best people know their work was noticed.
Staff retention
Recognition your people can feel
Great work stops going unnoticed. Staff see the ratings, kind words, and tips that guests leave for them, and managers can celebrate it by name.
Guest satisfaction
See how service feels as guests respond
Ratings and comments arrive with the person, team, and location attached, so you know what is working today instead of waiting for a quarterly survey.
Service recovery
Give service feedback a clear follow-up
Guest feedback helps teams follow up. Configured Recovery gives follow-up an owner, notes, and a clear history.
Growth moments
Make the most of every great moment
Learn from guest feedback and recognize the people, places, and moments guests appreciate.
Coaching
Coach with evidence, not anecdotes
Compare teams, roles, and locations with response volume and confidence shown, so praise and coaching land where they belong.
Staff benefit
A cashless tipping path at no cost to you
Give every guest a way to recognize service without cash. There is no subscription or setup fee. Tipping is optional.
Tip sharing
Shared-team tips with clear rules
Publish role-based Tip Sharing with eligibility review and version history, so teams can see how shared tips are allocated.
Easy rollout
No hardware. No guest app.
A code on a sign, card, screen, or receipt is all guests need. Set up your locations and teams yourself, on your schedule.
Purpose-built for service. Flexible for every team.
Industries we serve
- 01
Hotels
Digital tipping and guest feedback for hotel teams
- 02
Resorts
Property-wide coverage for high-touch guest experiences
- 03
Tours & Transportation
For drivers, guides, shuttles, and passenger operations
- 04
Fitness, Beauty & Wellness
Connect recognition, feedback, and service context
- 05
Banquets & Catering
Shared recognition and feedback for event teams
- 06
Entertainment
Cashless appreciation and audience feedback for performers
- 07
Home Services
Digital tipping for crews and field service professionals
The difference
Great work shouldn’t go unnoticed.
Without a way to respond, a guest’s gratitude and their frustration leave with them. Aplauso makes sure both reach the people who can act on them.
Without Aplauso
With Aplauso
- Without AplausoCustomers leave without an easy way to tipA clear way to recognize great work
- Without AplausoFeedback arrives after the moment has passedSee guest feedback. Review permitted service context.
- Without AplausoPrivate concerns have no clear recovery pathConfigured Recovery supports assigning eligible owners to follow-up.
- Without AplausoGreat employees are easy to overlookKeep evidence and response volume visible
- Without AplausoManagers rely on fragmented informationRecognition, feedback, and trends connect in one view
Every shift counts
Every shift without Aplauso costs something.
For professionals it is tips. For managers it is the problem they hear about last. For owners it is great people who feel invisible.
Nothing to pay up front, for professionals or businesses.
Professionals: tips walking out the door
Recognition comes first, and tipping is optional. Review the applicable payment charges and recipient credit in your transaction record.
Managers: reviews you never saw coming
A low rating reaches a manager privately first, with a chance to make it right before it goes online.
Owners: great people who feel invisible
Staff see the kind words and tips guests leave for them, and you see how guests felt today.
Built on trust
Serious about the details that matter.
Recognition only works when people trust where it goes. These safeguards are part of the product today.
Specialists handle sensitive payment details
Stripe and connected payment services process full card and bank-account details. Aplauso does not store full card numbers or full bank-account numbers.
Earnings are not an operator scoreboard
Business performance views focus on service evidence, response volume, confidence, and recognition activity rather than exposing an individual’s exact tip earnings.
Protected connections
Aplauso and its service providers use encrypted connections for data in transit.
Guests share only what they choose
No Aplauso account is needed, and tipping is always optional.
Frequently asked questions
Clear answers before you start
The essentials for professionals, service teams, and operators.
How much does Aplauso cost?
No subscription, setup fee, or seat price. Review applicable payment charges and recipient credit in your transaction record.
Do customers need to download an app?
No. Customers open the Aplauso experience from their phone and can rate, recognize, and tip without installing an app.
Can I use Aplauso if I work independently?
Yes. Aplauso Solo gives independent professionals a profile, a shareable reward code or link, activity, recognition, and tipping tools.
What does Aplauso give a service business?
Aplauso Business connects permitted rating evidence, recognition, team and location comparisons, trends, and supported recovery workflows.
Is every customer required to leave a tip?
No. Tipping is optional. The guest flow starts with the service experience and supports appropriate feedback and recovery paths.
Still have a question? Talk to us