Turn guest gratitude into new tips and real-time feedback without adding monthly software fees
Aplauso helps hotels, resorts, tours, wellness teams, caterers, and entertainers capture the tips guests already wanted to leave, recover service issues in real time, and pay staff fast.
Lift in tips in 90 days
Guest participation after rollout
New annual tips in one resort rollout
Staff keep of every new digital tip
The full pricing model is simple: staff keep 85%, Aplauso keeps 15%, no monthly subscription.
Average rollout timeline
Most teams can launch quickly with QR deployment, staff setup, and dashboard configuration.
Increase in public review scores
Service recovery alerts help fix issues before guests leave frustrated.
Setup steps before launch
Create account, verify access, and complete your team profile. No card required.
How the model works
Simple, transparent economics
Guest pays the full tip
No surprise service line items or monthly software fee added on top.
Staff keeps 85%
That is the net amount staff sees from new digital tips collected through Aplauso.
Aplauso keeps 15%
That covers payments, product, support, and platform operations. No monthly contract required.
What happens after you click get started
A secure setup flow, not a surprise sales gauntlet
Your team gets a secure 3-step onboarding flow: account creation, verification, and profile setup. That keeps payouts safe and lets you launch quickly without asking for a credit card upfront.
Create your account with phone or email
Verify access so payouts and tips stay secure
Complete your team profile and launch
Trusted by Every Service Industry
From luxury hotels to street entertainers, Aplauso empowers teams to earn more, delight guests, and grow revenue.
Hotels
How was everything? You shouldn't have to guess. Aplauso gives hotel management real-time feedback, digital tipping, and data-driven insights to boost guest satisfaction, staff retention, and revenue. Happier employees deliver better service and bigger profits.
Learn MoreTours & Transportation
More tips. Better reviews. Happier guests. Aplauso helps tour and transportation operators boost staff earnings, guest satisfaction, and 5-star ratings with seamless digital tipping. Turn every ride into a marketing win.
Learn MoreFitness, Beauty & Wellness
Struggling with no-shows, low tips, or clients who don't rebook? Aplauso helps fitness trainers, massage therapists, hairstylists, and wellness pros get bigger tips, repeat clients, and higher earnings, without awkward asks.
Learn MoreResorts
Great service shouldn't be a guessing game. Aplauso gives resort managers the tools to improve guest satisfaction, staff performance, and revenue with real-time feedback and seamless digital tipping.
Learn MoreBanquets & Catering
Higher tips. Happier staff. Stronger retention. Aplauso helps catering and banquet teams increase staff retention, service quality, and earnings with seamless digital tipping. Keep your team motivated and events unforgettable.
Learn MoreEntertainment
Bigger tips. Louder applause. Happier performers. Aplauso helps DJs, bands, street artists, and entertainers earn more, stay motivated, and keep crowds engaged with seamless digital tipping.
Learn MoreDigital Tips: Reward & Motivate Your Team
Welcome to the ease of digital tipping, where every tap is a thank you, and every smile gets bigger. Aplauso's Digital Tips feature lets guests effortlessly show their appreciation, making your team feel valued and motivated.
This simple, cashless gesture means the world to staff and enhances guest experiences by fostering a happy, appreciative atmosphere. It's about creating a positive vibe that flows through your entire operation, lifting spirits and satisfaction all around.
Accept all major credit cards, mobile wallets, and even popular cryptocurrencies.
How is our service?
Tap a star to rate your experience
Feedback First Approach
We lead with asking for feedback, not tips. This makes guests comfortable and increases engagement everywhere.
After rating → Tip screen appears
Ratings: The Secret Sauce to Success
The power to instantly know when guests need a little extra attention or are primed for an upsell. That's exactly what our instant ratings feature delivers.
Always in the loop
Aplauso's ratings are the secret weapon for service excellence. They give management the opportunity to turn every customer story into a standout experience. Whether it's addressing a concern before it becomes a bigger issue or identifying happy guests ready to enhance their experience.
Critical feedback
This feature shines a spotlight on your team's performance. Management can easily track which staff members are receiving rave reviews and who might need guidance. It's about celebrating successes, encouraging growth, and fostering a culture of continuous improvement.
Analytics: Drive Smart, Impactful Management Decisions
Harness the power of data to transform your operations. Aplauso's easy-to-use IQ Dashboard provides the insights you need to make smarter decisions and identify revenue opportunities.
Instant Insights, Real Impact
Get a clear, real-time picture of performance across your operation. Quickly identify trends and understand guest satisfaction.
Boost Revenue with Precision
Identify opportunities that maximize revenue, helping you capitalize on guest needs while enhancing their experience.
Proactive Problem Solving
Stay ahead by catching issues before they escalate. The IQ Dashboard empowers your team to tackle service gaps proactively.
Total Control Over Data
Easily filter and export data tailored to your needs, empowering you to create customized reports for impactful meetings.
Unlock the Potential of People
With Aplauso, service-based businesses can increase employee earning, improve management effectiveness, and enhance customer satisfaction.
Increase Employee Earning Potential
Aplauso empowers employees to earn more through our innovative rating and tipping system.
Improve Management Effectiveness
Our platform streamlines operations and provides valuable insights to help managers make informed decisions.
Enhance Guest Satisfaction
By enabling guests to rate and tip conveniently, we ensure a memorable and satisfying experience.
Spotlight Story
Palmetto Dunes Collection
Challenge
Seasonal staff burnout, inconsistent guest reviews, and tip leakage across three resort properties.
Solution
Launched Aplauso digital tipping, automated ratings, and AI-SEO landing pages for concierge, housekeeping, and F&B teams.
“We replaced three disconnected systems, gave our team instant recognition, and outranked every competitor within two months.”
Maya Thompson
VP of Guest Experience, Palmetto Dunes Collection
Turn service moments into stories guests retell
Every swipe, smile, and thank-you is captured, celebrated, and turned into a magnet for new business. With Aplauso, your frontline teams become the heroes in the stories guests share online, in reviews, and in the content that search engines elevate.
Motivate every role
Customize tipping flows for housekeepers, entertainers, drivers, stylists, and more.
Capture rich guest stories
Segment feedback by amenity, time of day, team member, or package, and trigger the right follow-ups.
Automate follow-through
Send instant recognition badges, AI-curated coaching notes, and shareable wins to staff channels.
Prove ROI fast
Blend tipping, labor, occupancy, and marketing analytics to show leadership real outcomes.
Your Team Keeps 85% of New Tips
These are tips your staff wouldn't have received otherwise. Guests want to tip but don't carry cash. We unlock that hidden revenue.
Exactly how pricing works
Guest pays
The full tip amount the guest chooses at checkout.
Staff keeps
85% of that new digital tip, already net of processing and platform costs.
Aplauso earns
15% of new digital tips. No monthly fee, setup fee, or contract on top.
Standard
Your team keeps 85% of brand new tips they never would have received. Zero monthly fees.
Of brand new tips
- Staff keep 85% of all new tips
- Zero monthly fees ever
- Unlimited transactions
- Full analytics dashboard
- Email & chat support
- Mobile app for staff
- Digital tipping via QR codes
- Real-time guest feedback
- Staff performance tracking
- Multi-location support
- Custom integrations
- Dedicated account manager
- White-label options
Enterprise
Higher revenue share for large organizations. We grow together.
Volume discounts available
- Staff keep 90%+ of all new tips
- Zero monthly fees ever
- Unlimited transactions
- Advanced analytics & reports
- 24/7 priority support
- Mobile app for staff
- Digital tipping via QR codes
- Real-time guest feedback
- Staff performance tracking
- Multi-location management
- Custom integrations (PMS, CRM)
- White-label options
- Dedicated account manager
- Custom onboarding & training
- SLA guarantees
Why This is a No-Brainer
100% New Revenue
These are tips that didn't exist before Aplauso
Staff Earnings Soar
Average 40-60% increase in total tips received
Happier Team
Higher earnings = better retention & service
Zero Risk
No upfront costs, no monthly fees, no contracts
Secure 3-step setup. No credit card required. No contracts. No risk.
"Aplauso has revolutionized the way we operate our hotel. The rating and tipping system has significantly increased employee earning and guest satisfaction. Happier employees deliver better service and bigger profits."
Reliability you can Trust
Built on Google Cloud with enterprise-grade infrastructure, powered by industry-leading technology partners.
Questions teams ask before switching
Transparent answers so you can launch with confidence in weeks, not months.
How fast can we roll out Aplauso across multiple locations?+
Most hospitality groups launch in under 21 days. We handle menu setup, digital signage, QR deployment, and staff enablement. Our success team provides launch playbooks tailored to each service role.
What payment rails and currencies are supported?+
Guests can tip with Apple Pay, Google Wallet, Visa, Mastercard, Amex, local wallets, and select cryptocurrencies. We settle payouts via Stripe daily with configurable splits for service fees and taxes.
How do ratings and feedback integrate with our existing tools?+
Use pre-built connectors for OPERA PMS, Salesforce, Toast, Zenoti, and more. Ratings sync to your CRM, trigger marketing journeys, and unlock AI-generated response templates.
Is guest data secure and compliant?+
Aplauso is built on Google Cloud with SOC 2 Type II controls, PCI-compliant payment flows, and GDPR-ready consent management. Device tokens and PII are stored with encryption in transit and at rest.
Can we customize tipping flows by role or event?+
Yes. Create personalized tip prompts, suggested amounts, and branding for every department, venue, or pop-up. Schedule seasonal campaigns and monitor engagement in real time.
Need deeper technical documentation? Visit our developer portal.
Launch Aplauso with confidence
See the live flow, understand the 85% / 15% model, and start a secure setup without a credit card.